The lines at motor vehicles could be getting shorter. The CT Department of Motor Vehicles is making it easier to register a vehicle by giving customers a form online that was once only mailed to them or filled out at a branch office.
Nearly one million DMV transactions per year require a registration form that asks for details about a vehicle’s make, model, owner and other identifying information. Most registration services, including first-time registrations, temporary registrations, transfer of vehicles between owners, and new titles, use it.
Customers can also now complete the form online and bring a printed copy to DMV. The once three-part form, now trimmed to one page, is posted on the DMV website. The registration form is available under the Online Services and Forms sections. Nearly 300 downloads of the form have occurred in its first day of being posted.
“We’re changing the way we did things for more than 75 years. This streamlining is another significant step in making DMV simpler and more easy to deal with, both important goals in cutting bureaucracy, modernizing the agency and improving customer service,” said DMV Commissioner Melody A. Currey.
DMV is currently undergoing a multi-million dollar change in how its computers work together with the aim of making it easy for customers to do a number of online services with DMV. It is designed to streamline DMV’s electronic files so that customers can be served more quickly when doing business with the agency.
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